Terms
Terms you should know before ordering
Plain rules, written down, so there are no surprises on either side.
- Quotations are valid for 30 days from the date on the document.
- All prices are in ringgit (RM) and exclude delivery unless stated in writing.
- 50% advance on confirmation; balance settled before delivery.
- Lead time is 14–21 working days for a first order and 1–2 weeks for a repeat order of the same design, counted from approved artwork and sizing — not from the day you enquire.
- Artwork must be vector: AI, EPS, PDF or SVG. We can redraw a raster logo for you first.
- Customised goods are not returnable — approval in writing protects both sides.
- Confirm our bank details by phone on +6 016-875 3786 before any transfer.
- Standard sizes S, M, L · custom sizes available.